MERCHANDISE COLLECTION POLICY
Thank you for your purchase with the Queensland Pharmacy Students' Association (QPSA). To ensure the smooth collection of your merchandise, please read the following important information:
Collection Requirements
Collection Location & Times
Merchandise can be collected at the following location:
Non-Refundable Items
Please note that all merchandise sales are final once purchased. No refunds or exchanges will be provided, except in cases of faulty or damaged items, as per QPSA’s refund and return policy.
Uncollected Merchandise
Items not collected by December 31, 2025 will be considered abandoned and become the property of QPSA.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [email protected] with a photo of the issue and your proof of purchase. We will assist with the resolution, which may include a replacement or refund.
Contact Us
If you have any questions or need assistance with the collection process, please do not hesitate to reach out to us at [email protected].
Collection Requirements
- Student ID and Proof of Purchase: To collect your QPSA merchandise, you must present your student ID and proof of purchase (e.g., order confirmation email, receipt). This ensures that only the purchaser or an authorised representative can collect the items.
- Collection by a Representative: If someone else is collecting your merchandise on your behalf, you must notify us at least 24 hours in advance. Please send an email to [email protected] with the following details: Your full name, the name of the person collecting your items, a copy of your proof of purchase.
- Collection Deadline: All merchandise must be collected by the end of the 2025 calendar year. After this date, any uncollected items will become the property of QPSA and may be redistributed or disposed of.
Collection Location & Times
Merchandise can be collected at the following location:
- Level 5 PACE - Storeroom.
Non-Refundable Items
Please note that all merchandise sales are final once purchased. No refunds or exchanges will be provided, except in cases of faulty or damaged items, as per QPSA’s refund and return policy.
Uncollected Merchandise
Items not collected by December 31, 2025 will be considered abandoned and become the property of QPSA.
- After this date, QPSA reserves the right to dispose of or redistribute uncollected merchandise at its discretion.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [email protected] with a photo of the issue and your proof of purchase. We will assist with the resolution, which may include a replacement or refund.
Contact Us
If you have any questions or need assistance with the collection process, please do not hesitate to reach out to us at [email protected].
Contact Us
If you have any questions or need assistance with the collection process, please do not hesitate to reach out to us at [email protected].